Neighbour disputes
Neighbour disagreements where the main focus is a practical civil matter such as land, boundaries, access or the use of property.
Civil mediation
Civil mediation can help where people need an independent mediator to help them discuss a property, boundary, service, payment or wider civil disagreement and consider possible ways forward. Sessions can be arranged online across the UK and internationally, or face-to-face where practical.
What it can include
Civil mediation is often most useful where there is a defined practical disagreement and people want to discuss settlement, next steps or how the issue can be managed.
Neighbour disagreements where the main focus is a practical civil matter such as land, boundaries, access or the use of property.
Boundary questions, rights of way, access, shared drives, fencing, land use and maintenance arrangements.
Disagreements about goods or services where people want a constructive route towards clarity, repair, payment or another practical next step.
Situations involving advisers, consultants or service providers where people want a calmer conversation about delivery, cost or the most workable next step.
Lower-value claims or private agreement disputes where people want clarity, calmer communication and a realistic route forward.
Other civil matters where people want a structured way to move forward around payment, property, service or a private agreement.
Why people use it
In civil matters, mediation can reduce the need for repeated correspondence and help people focus on the facts, options and decisions that need attention.
If the main issue is a business relationship, a contract between organisations or a workplace dynamic, it is usually better placed under commercial mediation. If the main issue is neighbour or shared-space living, it is usually better placed under community mediation.
Request mediation